FAQs about our reviews

Absolutely. We keep all our original customer feedback sheets and if we select a review to place online, we contact the customer first, in writing and check that they are happy to have their review posted publicly. If you have any other queries we can help you with do pop in and see us or give us a ring .

Whenever a customer vacates a storage unit, we offer them an exit questionnaire which gives them the opportunity to score us up to five stars on five key elements of our service: Cleanliness of premises Cleanliness of storage unit Helpfulness of staff Security Opening Hours They are then invited to write any suggestions for improvement and/or positive feedback.

If you have any feedback to give us or issues that you would like to raise, we would very much like to hear from you. Fill out the contact form, call us on or pop in and see us.