Call our friendly team now on 0118 932 8328 or fill in the form
Booking form
Frequently Asked Questions related to taking out storage
We take a deposit when you come into store. This is to cover our costs if keys are lost or if the unit is not left vacant and clean and tidy at the end of the hire period.
Assuming everything is okay when you vacate, we will return your deposit via cheque or bank transfer within two weeks.
From your second hire period onwards, any unused days will be refunded to you, along with your deposit.
If there’s anything else we can help you with, do pop in and see us or give us a ring 0118 932 8328.
We ask for a refundable deposit of £150 for Extra Small Units (4′), £250 for Small and Medium Units (8′ and 10′), £300 for Large Units (20′) and £400 for Extra Large Units (30′).
If there’s anything else we can help you with, do pop in and see us or give us a ring 0118 932 8328.
Customers store a wide variety of items, including household and office furniture, document or archive storage, out of season garden tools or sports equipment, computers.
Go to our Sizes page to get an idea of the storage space in each unit and do check the dimensions or call us for advice if you need to store something very large.
Do pop in and see us or give us a ring 0118 932 8328 if we can help with any other queries.
We have business customers storing all sorts of things, including:
We have household customers storing loads of different things, including:
Do pop in and see us or give us a ring 0118 932 8328 if we can help with any other queries.
Whenever we have availability, we will be delighted to reserve you a unit up to a few weeks in advance. You can call us or fill in our online booking form.
If you need to check availability but aren’t quite ready to commit to a reservation, give us a ring any time 0118 932 8328 and we’ll give you snapshot of what we have available in the sizes that interest you.
For a household contract:
For a business contract:
Do pop in and see us or give us a ring 0118 932 8328 if we can help with any other queries.
Firstly, consider your costs – assuming that you are now out of any introductory discount period – what is your monthly charge?
Find out more about our full price list, which shows the weekly and monthly cost of all of our price plans – we allow you to pay in advance quarterly, half-yearly or yearly to dramatically reduce costs.
Secondly, consider the benefits and disadvantages of your current storage arrangements and give us a ring to see if our storage would suit you better. Our experienced, friendly team will be happy to chat through your concerns and work out whether we can offer what you’re looking for.
Do pop in and see us or give us a ring 0118 932 8328 if we can help with any other queries.
We get asked this quite a lot, especially by customers who aren’t bringing their goods in themselves…
We need you to come and sign the contract in person, so that we can take a photo of you (for security purposes) and witness that your photo ID is valid. Although this might seem inconvenient, when you think about it, you wouldn’t want just anyone to be able to ring up or walk in and take out a contract in your name, without us verifying that it’s you and all completely above board.
You must be 18 years old or over, to hire a unit.
This is best practice recommended by the Self Storage Association and Hampshire Constabulary’s Anti Terrorism Policy. It protects us against customers who are committing identity fraud but most importantly, it protects you – we know who our customers are, we take steps to ensure that they are genuine and that as far as we can be, we are satisfied that they are using their storage unit for standard household and business storage.
We offer discounts for customers signing up for 3 months or longer. In your second or subsequent period of hire, we will refund you any unused days when you vacate.
Whenever you renew, you can change your hire term if you would like to.
Do pop in and see us or give us a ring 0118 932 8328 if we can help with any other queries.
Need to know more?
Call us on 0118 932 8328, fill in our contact form or pop in and see us.
You might also find what you’re looking for in our Terms & Conditions or FAQs.