General FAQs

It is located on the wall of the warehouse, next to the large roller shutter door. If you have been directed to it by the emergency services or if someone you are with onsite becomes unwell, we will be delighted to support you if you need help to access it. This is a community defibrillator and so is on the 999 network - anyone in need will be directed to us by the emergency services. If you have any questions at all, please don't hesitate to call us .

We are! We handle parcels for lots of our storage customers, people who pass us on their regular commute and of course people who live locally. Most of our DPD customers find that being away from town traffic, near the A30 and with ample free parking suits their needs really well. When you go through the usual stages of the DPD website for either sending or collecting a parcel, you should be able to choose Eversley Storage. If you have any difficulties, don't hesitate to give us a ring .

We keep customers' information on our system so that everyone who takes your call or speaks to you when you come in can pull up your details. This means that you don't have to explain your storage needs and situation to every new person you speak to. Once you are in storage with us it is kept up to date in real time, so that anyone you speak to can see if you've paid your bill, rung previously to ask a question, reserved an additional unit etc. Before you become a customer, you would generally only receive two possible [...]

No. Our units will take cars and some other vehicles but they are not large enough to accommodate a caravan or a motor home. If you have any other queries, do pop in and see us or give us a ring .

There are a few pubs in Eversley village, if you're ready to have a meal before you head home at the end of a long day. You could try The Golden Pot, The Chequers or The Tally Ho. If you're looking for a cafe to have a cuppa or a quick lunch, Hartley Wintney has several nice cafes - for takeaway sandwiches you could try Warings Bakery or to sit down and have something both the Courtyard Cafe which is at the back of Hartley Antiques and the Costa are easy to find on the village high street. There [...]

Yes. We recommend that you use plastic sheeting or liners to protect all fabrics, including home soft furnishings, leather sofas, fabric luggage and clothes. We sell mattress wrappers and tape - available to purchase from our office. You must also cover untreated wood either with storage blankets or plastic liners. Our units are fully weather-sealed, with managed ventilation. This means that you need to be very careful not to bring damp items into the unit. Always make sure that goods are scrupulously dry before you bring them into storage. So, if you have wiped or washed any fabric, it [...]

Security is a central aspect of our service. Our site is manned 24 hours a day, 365 days a year. We have extensive CCTV and security lighting. When the premises is closed, the perimeter is locked down and our guard dog has the run of the site, along with his human security patrol partners! Do have a look at our Security page to find out more about our security arrangements. If you have any particular queries that you would like to discuss, just pop in or give us a ring - we'd be delighted to explain further.

What you store is entirely your choice, provided it's not perishable or noxious, not flammable or explosive and not illegal. We also ask that you do not store any foodstuffs, other than in airtight, sealed tubs. This includes candles which can be an attractive food source to all rodents, because of the fats and oils that they contain. You should consider carefully how you will pack delicate items including wood, paper and fabric, because you may need to wrap them in plastic, use plastic boxes or use silica sachets to protect them from changes in temperature caused by our lovely [...]